Free shipping all over UAE | COD Available | Delivery in 3-4 Working Days

Terms and Conditions

Welcome to Moo Chuu UAE!
These Terms and Conditions ("Terms") apply to all visitors and customers of our website. By accessing or using the Moo Chuu UAE website, you agree to abide by these Terms. If you disagree with any part, please refrain from using our services.

1. General Information

  • Moo Chuu UAE is a brand owned and operated by Luxefeet Shoe Trading L.L.C., registered in the UAE.
  • The website is intended for residents of the UAE and complies with local regulations.

2. Eligibility to Use

  • By accessing this website, you confirm you are at least 18 years old or have obtained consent from a parent or legal guardian.
  • Customers must provide accurate and complete registration details when creating an account or placing an order.

3. Orders and Payments

  • Placing an order on the website constitutes an offer to purchase. Acceptance is confirmed only upon receipt of a confirmation email from Moo Chuu UAE.
  • All prices are listed in AED and include applicable VAT. Additional charges such as shipping fees will be displayed during checkout.
  • Payments must be made through secure, approved methods (credit/debit cards, online payment gateways, or other methods indicated at checkout).
  • Moo Chuu UAE reserves the right to cancel or modify any order in cases of suspected fraud or pricing errors.

4. Product Availability and Descriptions

  • We strive for accuracy in product descriptions; however, variations in color or details may occur due to monitor settings or production changes.
  • Product availability is subject to change without notice.

5. Shipping and Delivery

  • Delivery is available across the UAE within 2-4 working days. Same-day delivery may be available in select locations for an additional charge.
  • Delays due to unforeseen circumstances, such as weather or customs, are not the responsibility of Moo Chuu UAE.
  • Customers are required to provide accurate delivery details. Additional charges may apply for failed deliveries due to incorrect information.

6. Intellectual Property Rights

  • All website content, including logos, images, text, and designs, is the intellectual property of Moo Chuu UAE and protected under UAE copyright laws.
  • Unauthorized use of website content is strictly prohibited.

7. User Conduct

  • Users are prohibited from uploading malicious content, engaging in fraudulent activities, or disrupting the website's functionality.
  • Violation of these rules may result in account termination and legal action.

8. Liability and Disclaimer

  • Moo Chuu UAE is not liable for indirect or consequential damages resulting from website use or delayed deliveries.
  • Our liability is limited to the cost of the purchased product(s).

9. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of the UAE.
  • Disputes will be resolved amicably or, failing that, through the UAE's competent courts.